SALES ADMINISTRATOR

Epsom | up to £25,000pa, DOE | Permanent

 

Our client is looking for a candidate to support the sales process throughout and help complete administrative tasks such as: research, data entry, order entry, excel reports, form completion, returns, responding to enquires, answering customer calls and so on. You’ll have excellent communication skills, strong attention to detail and be passionate about accuracy and getting it right first time.

Graduates are welcome to apply - you must be analytical as you will be required to compile reports using Excel.

The Role:

  • Supporting lead salespeople with customer interaction, engagement, and administration.

  • Producing reports from our CRM and IT systems including our in-house customer portal and PowerBI reporting suite.

  • Pro-active maintenance of our CRM including customer information and ensuring its accurate and up to date.

  • Processing of customer orders and contract cancellations ensuring all information is correct and done expeditiously in-line with team KPI’s

  • Working cross functionally with other departments to ensure completion of tasks i.e Finance, Customer Support.

  • Completing customer supplier forms involving collating internal data from various sources and processing this via web links or in excel.

  • Creating new customer accounts on the CRM system.

  • Supporting other departments with various admin tasks on an ad hoc basis

  • Attend daily, weekly sales and internal team meetings and input where applicable

  • Feedback and share ideas on best practice for continued improvement of processes and activity.

  • Continual focus and contribution on our “Customer First” culture.

 

Requirements:

  • Advanced user of Excel.

  • Excellent communication skills both verbal and written.

  • Ability to draft own documents e.g. emails, letters and spreadsheets.

  • Conscientious with strong attention to detail

  • Analytical, creative and organised

  • Problem solver, strong communicator and team player
     

Benefits:

  • 23 days holiday, plus bank holidays increasing by 1 day for every full year worked to a maximum of 30 days.

  • Salary up to £25K DOE

  • Discretionary bonuses following the successful completion of a 6-month probationary period

  • Pension Scheme.

  • PerkBox Membership after successful probation

  • Monday to Friday 9am to 5.30pm, with 1hr for lunch
     

All new employees must be prepared to undergo a background screening- all job offers are subject to satisfactory completion of the screening and references.

CONTACT

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0203 7632 889

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