PRODUCT DEVELOPMENT COORDINATOR

Epsom | £27,000pa | Permanent

The Product Development Executive is required to provide support in various teams where necessary in order to support the development of the company’s products / services portfolio and roadmap.

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The Role:

• Provide electronics-based products and associated service support to customer facing teams by troubleshooting issues and working directly with vendors to investigate, troubleshoot and resolve identified problems.

• Coordinate and support department projects and the effort of projects’ team members in order to deliver large projects to agreed timescales.

• The candidate will be involved in supporting the daily upkeep of the product departments tasks and scheduled/planned work.

• Perform thorough regression testing when bugs are resolved and become the go to initial point of contact for product related issues and queries.

• Manage the accuracy and distribution of product and service related information, including documentation of correct product specifications on marketing material, prepare and deliver product training.

Requirements:​

• Bachelor (4-year) degree, with a technical major, such as Electronics and Electrical engineering.

• 2+ years hands on experience of managing electronics-based products from concept, development and launch.

• Proven product and service support experience handling product related issues and queries.

• Exposure to electronics hardware and software project management of product releases.

• Ability to communicate the technology requirements with the senior product engineers and developers.

• Clear, effective communication skills with non-technical departments.

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Benefits:

• 23 days holiday, plus bank holidays increasing by 1 day for every full year worked to a maximum of 30 days.

• Discretionary bonuses following the successful completion of a 6-month probationary period

• Pension Scheme.

• Additional benefits tailored for you.

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The hours are 9.00am to 5.30pm Monday to Friday.

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All new employees must be prepared to undergo a 5-year background screening- all job offers are subject to satisfactory completion of the screening and references.