PRODUCT DEVELOPMENT COORDINATOR
Epsom | £27,000pa | Permanent
The Product Development Executive is required to provide support in various teams where necessary in order to support the development of the company’s products / services portfolio and roadmap.
The Role:
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Provide electronics-based products and associated service support to customer facing teams by troubleshooting issues and working directly with vendors to investigate, troubleshoot and resolve identified problems.
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Coordinate and support department projects and the effort of projects’ team members in order to deliver large projects to agreed timescales.
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The candidate will be involved in supporting the daily upkeep of the product departments tasks and scheduled/planned work.
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Perform thorough regression testing when bugs are resolved and become the go to initial point of contact for product related issues and queries.
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Manage the accuracy and distribution of product and service related information, including documentation of correct product specifications on marketing material, prepare and deliver product training.
Requirements:
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Bachelor (4-year) degree, with a technical major, such as Electronics and Electrical engineering.
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2+ years hands on experience of managing electronics-based products from concept, development and launch.
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Proven product and service support experience handling product related issues and queries.
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Exposure to electronics hardware and software project management of product releases.
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Ability to communicate the technology requirements with the senior product engineers and developers.
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Clear, effective communication skills with non-technical departments.
Benefits:
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23 days holiday, plus bank holidays increasing by 1 day for every full year worked to a maximum of 30 days.
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Discretionary bonuses following the successful completion of a 6-month probationary period
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Pension Scheme.
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Additional benefits tailored for you.
The hours are 9.00am to 5.30pm Monday to Friday.
All new employees must be prepared to undergo a 5-year background screening- all job offers are subject to satisfactory completion of the screening and references.