CASHIER

Epsom | £21,000- £23,000pa | Permanent

Cassidy Jones Recruitment are proud to be working in partnership with an award-winning financial organisation, recruiting for a Cashier to join their team in Epsom.

The role will be a mix of cashiering duties and when not dealing with customers, you will be required to undertake admin duties. Applicants will have experience of working in a customer facing role in a bank or building society, as well as admin experience.

This role is a full-time role worked Monday to Friday 8.45am to 5.15pm plus participation in the Saturday rota 8.45am-12.15pm (normally 1 in every 4 Saturdays).

The Role:

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• Conduct account transactions for new and existing customers, including account opening, withdrawals, deposits and closures.  A high level of customer service is to be maintained whilst promoting a friendly and welcoming atmosphere.

• Maintain an up to date knowledge of all products and services.

• Introduce products and services to prospective and existing customers.

• Forward relevant information and follow up in order to encourage new business conversion.

• Portray a positive and professional image of the company.

• Assist in the administration of mortgage and savings operations.

• Deal with administrative amendments relating to both customer details and account details, including address changes, and applying notice requests, etc.

• Undertake all aspects of the ISA transfer (IN and OUT) process in line with laid down procedures.

• Deal with general tasks and special projects that are customer related.

• Undertake general day to day administration duties encompassing all aspects of internet accounts procedures, including applications, security, amendments and secure messaging.

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Requirements:

• Previous experience working within a bank or building society essential.

• Experience working in administration essential.

• Excellent customer service skills.

• Good communicator.

• Educated to GCSE level with at least 5 A-C’s.

• 1 in 4 Saturdays 8.45am to 12.15pm

This role is a full time role worked Monday to Friday 8.45am to 5.15pm plus participation in the Saturday rota 8.45am-12.15pm (normally 1 in every 4 Saturdays).